To begin with, discover how processes flow through the entire organisation. With the numerous IT systems, overall normal tools cannot create this overview. Unquestionably, process mining gives a comprehensive picture of reality.
Process improvement is not new, yet the digital transformation opened up endless possibilities to achieve the best processes. This is the data driven approach to make your processes future proof.
The past 20 years many organisations spent millions on the implementation of new ERP and CRM systems. Most of these IT systems fail to be used to their fullest potential and fall short of expectations. Gaps between the initial design of a process and its reality make it hard for managers to pinpoint why processes underperform.
Firstly, with the vast amount of unused data collected and stored in IT systems, Process Mining uncovers the reality in business processes. Thus enabling businesses to transition towards fact-based decision making, rather than using intuition. Hence this allows you to pinpoint inefficiencies and deviations with laser precision. In addition, the advantage over traditional process excellence approaches is that this is 100% data-driven. Most important, no matter the complexity, Process Mining is able to quantify the gap between design and reality.
Particularly, Process Mining allows you to map your processes as they flow in reality. Thus realtime insights enable continuous improvement and proactive problem solving. Therefore save costs by prioritising automation opportunities and trigger bots and workflows at the exact right moment. In addition, guarantee optimal processes through Machine Learning models that execute the best next actions in every situation. In short, ensure the best customer satisfaction, major cost savings and a future proof business with this revolutionary technology.
In addition, our process mining solution enables maximum process compliance. Thus by ensuring compliant approval flows and segregation of duties amongst others. Our solution serves as a control tower for internal audit.
No longer rely on intuition, our clients make data-driven decisions that optimise their overall business processes and prevent the needless waste of resources.
Make your business processes future proof by continuously monitoring the processes. Foresee violations and bottlenecks, and resolve them accordingly.