Resource Library

Erasmus University Admission Process – Customer Success Story

January 26, 2021/0 Comments/in Customer Success Story, Informative /by Alex

Within the Erasmus University, the ability to understand processes and improve student experience is part of their digitalisation strategy. The digitalisation of processes and capability towards a data driven organisation serves the solution for problems within the admissions process. Process Mining is the perfect fit to help build understanding and create more enthusiasm for data-driven working.

Process Mining for Customer Service – Rework

June 16, 2020

In our fourth process mining webinar we delve into the customer service department. You learn how to identify major problems in your process, such as rework. Moreover, we assess the impact of rework on the business and its root causes. we benchmarked the Amsterdam plant with Rotterdam in order to learn from each other’s best practices and, thus, improving the entire process.

Get started with the Action Engine – Celonis Snap

June 12, 2020

Process mining empowers your organisation to continuously improve your business processes. You can take actions with the Celonis Action Engine based on the findings from your dashboard. This video teaches you to set up Action Engine skills to help underperforming employees become more efficient.

Process Mining in Manufacturing – Adherence to Schedule

June 9, 2020

Today’s webinar looks at a process mining for manufacturing use-case. We dive into the adherence to schedule in the production process. Identify the early and late produced orders and find the root causes for this problem. Lastly, we take actions within the Celonis platform to prevent violations in the future.

Process Mining with RPA – A World Class Synergy

June 5, 2020

One of the many improvements process mining supports is identifying and minimising repetitive manual work. This is the main reason industry experts acknowledge the synergy between process mining with RPA. Awareness increased at the C-suite that they should know which processes to automate first and why.

Process Mining – Compliance Checking in Order-to-Cash

June 2, 2020

This is the second webinar out of a series of process mining webinars that show specific use-cases for various departments, today we cover compliance checking in order-to-cash. We go into three topics: How to identify non-compliance, its root causes and how to prevent this in the future with the help of process mining.

How to get started with Process Mining – Celonis Snap

May 29, 2020

The numerous blogs, articles and webinars on the internet show the wide range of benefits process mining has to offer to your organisation. Nevertheless, it is more fun to explore this powerful tool with your own data. That is why we made a guide on how to start with process mining in Celonis Snap! Celonis Snap is the free version of the Celonis process mining platform. Check out this video to get started in no-time.

Process Mining in Finance: Maverick Buying

May 26, 2020

Welcome to our first webinar out of a series of process mining webinars covering use-cases for various departments. In these webinars we take a deep dive into the topic and explain it concisely in about 6 minutes. This video covers the concept of Maverick Buying and how to get started with process mining in your organisation.

Process Mining Webinar Agenda

May 22, 2020

Over the last months we have published several blogs and gave many demos to show the power of process mining. In the next weeks we take this one step further. Every week we will publish a webinar covering everything you need to know about specific process mining use case in only 5 minutes! In these webinars we show the Celonis environment and how Apolix can help you optimise your processes.

Ampelmann Purchase-to-Pay – Customer Success Story

May 19, 2020

The findings indicate the importance of improving the quality of the purchase orders. Even though Ampelmann has an outstanding throughput time, much manual labour can be prevented. This will result in higher process compliance, efficiency and time for other improvement projects.