Process Optimisation

Do you suspect that there are inefficiencies and problems within your business processes? While you may have the expertise and knowledge to solve some of these issues, senior decision makers often do not recognise the magnitude of the problem. With solely your gut feeling and experiences from your department, pursuing impactful changes is unlikely to become a priority higher up. In regard to inefficiencies, it is often hard to identify and fully comprehend challenges ahead, while oftentimes solutions are much more remote and accessible. Without a comprehensive business case consisting of inconceivable proof of wastefulness and a clear return on investment, only a world-class sales(wo)man can gain support from senior decision-makers.

We understand you. We believe in your gut feeling. It is time to turn that feeling into hard facts and identify the problem at its core. With process mining, we analyse your discovered as-is process, find inefficiencies and express their impact with numbers based on actual data. We help building your business case with meaningful KPIs, root-cause analyses and reality-based examples. Our goal reaches beyond issue identification, we conduct an analysis together with your employees to design a solution that makes process more comprehensive and efficient. In no instance do we seek to name and shame individuals, our mission is to empower your workforce to become even better in their work. We achieve this with the use of pseudonyms to look beyond the individual and focus on systematic improvements.

Process mining enables us to delve deeper into process performance. By analysing internal throughput times and activities, we also analyse the performance of external parties. Are deliveries of certain suppliers always late, causing problems in your supply chain? We help you to identify these issues, take action and more – such as improving your process compliance and monitoring your performance over time.