Data integrity in the ERP is vital for reliable reporting. However, ERP implementations turn out to be extremely complex, half of the projects fall short of expectations. Designed processes do not resemble reality while existing processes are forced to fit the system. Consequently, employees take short-cuts, skip fields, fill in fake information and use excel parallel to the system.
“Do you also use Excel to make reports? You are definitely not the only one!“
Accounts payable and receivable are responsible to optimise working capital. Customers paying the cash-discount price regardless of passed due dates, long invoice generating times, and rework caused by typos and wrong reference numbers, delay the process of receiving money. In the meantime, accounts payable struggles with delays due to error prone manual work, putting on-time payments and 2-4% cash discounts at risk. Additionally, every organisation pays invoices double. Vendors send copies, which are not matched with the original invoice due to typos.